Meet the Team

Nurses

The practice nurses are available by appointment and cover  both surgeries.  Morning, afternoon and evening appointments are available throughout the week: please contact your registered  practice for an appointment. 

Among other duties, they perform cervical smears, infant and adult immunisation, blood taking, blood pressure readings, ECGs , ear syringing and family planning.

Specialised clinics are also undertaken and include diabetes, heart protection and asthma.

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks.

They may act as a chaperone when a patient or doctor requests one.

Administration

The administration team deal with financial claims, with patient records and carrying out searches and practice audits. They also type referral letters, arrange referrals, scan in letters to the practice, and enter important information from these letters.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

The health visitors are based at the Downham Market Health Clinic and can be contacted by telephoning (01366) 383241.

Attached Staff

The local district nurse team and midwives are attached to the practice but are based at the Downham Market Health Clinic and can be contacted by telephoning (01366) 383241.

Our dispensing staff can issue repeat prescriptions and deal with any prescription enquiries.