Practice Management

Lesley Tawn

Administration

The administration team deal with financial claims, with patient records and carrying out searches and practice audits. They also type referral letters, arrange referrals, scan in letters to the practice, and enter important information from these letters.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 
 
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